Industry:
Healthcare Technology
Service Provided:
Data team as a service
Problem Statement:
This healthcare company faced challenges in scaling its operations and leveraging data effectively to support its growth. The existing data infrastructure was insufficient, and there was a need to enhance data models and ensure compliance with PII standards. The data team was merely focusing on generating reports and acting as a service provider.
Established a robust data infrastructure with high-security standards to comply with various regulations. Consolidated one source of truth and fostered data trust by executing a meticulous data migration from MySQL to Snowflake. This comprehensive process involved mapping over 50 processes, reconstructing them, and conducting data validation for more than 100 tables. The outcome was a substantial improvement in the analytics team's ability to deliver reliable data and insights, achieving a twofold acceleration in their output. Together with that, shifting the data team from a service provider role to a proactive, strategic force, aligning all data initiatives with the company and product goals.
Business Impact:
B2B contracts in a healthcare industry requires highly compliant architecture from the technology vendor side, The development of an highly compliant data analytics solution, hase enabled DarioHealth to engage with B2B enterprise clients and establish a new business B2B line.
Sales Growth:
Leveraging our expertise, we conducted numerous impactful analyses that played a pivotal role in driving substantial improvements in sales outcomes. In one instance, by identifying potential churn indicators, the company could proactively implement retention strategies, ensuring clients remained engaged and satisfied. Also, addressing activation issues contributed both to sales increase and Cost Reduction
Decision-Making Enhancements:
Utilizing data-driven insights and selecting appropriate KPIs, the company was empowered to make strategic decisions and assess the potential success of business partnerships. Providing insightful analyses of product features contributed to informed and strategic choices in product development.
Overall Impact:
The collaboration with Data Strategy had a transformative impact on this company, elevating its data capabilities, driving sales growth, and insightful user analyses directly contributed to elevated product analytics capabilities, and positioning the data team as a strategic leader.